Shipping
7 Days is enough for any customer who buys the jewelry or diamond to return it. some customers wear the jewelry for months and then return and get the refunds for no reason this kind of thing many time happens to us so we provide the 7 days only.
Note: The 7 days start from the date of receiving the product. The product wants to be in its original condition if there is any kind of dents, defect we will not accept the return.
Yes, You can cancel the product within 48 hours.
If your product is custom-made or grillz, watch,loose diamonds, and hip hop jewelry it can not be canceled after we start the process.
You will receive a refund into the source account within 3 -5 business days from the time of order cancellation.
Yes, please contact us to change your address.
No, special/bespoke orders are not eligible for return or refund.
We cannot accept returns after return timeline has lapsed. Product must have in the same condition (unused) along with the certificate.(if apply).
Note: The custome product, hip hop jeweler, watch, grillz and loose diamonds can not be returned.
You will have to send us an email at rjgmesnadjewel@gmail.com along with the order number & the reason for your return.
Products can be returned within 7 days of receiving the product. Post this, return is not allowed.
Yes, the Customer has to pay the shipping cost.
It’s unfortunate, but the reason for making the return does not comply with our policy.
Once you’ve made a return request with us via email, our team will get back you with the step by step process
All refunds are credited back to the account/card used to place the original order.
You’ll never have to ask. We’ll send you an email confirming the initiation of your refund. Your refund should reach you within 1-3 working days.
If we’ve sent you a confirmation on the approval of your refund, you will definitely get your refund. However, in rare cases, we face technical difficulties that can delay refund transfers. If the wait seems too long, contact us for support.
Return & Refund
7 Days is enough for any customer who buys the jewelry or diamond to return it. some customers wear the jewelry for months and then return and get the refunds for no reason this kind of thing many time happens to us so we provide the 7 days only.
Note: The 7 days start from the date of receiving the product. The product wants to be in its original condition if there is any kind of dents, defect we will not accept the return.
Yes, You can cancel the product within 48 hours.
If your product is custom-made or grillz, watch,loose diamonds, and hip hop jewelry it can not be canceled after we start the process.
You will receive refund into the source account within 3 -5 business days from the time of order cancellation.
Yes, please contact us to change your address.
No, special/bespoke orders are not eligible for return or refund.
We cannot accept returns after return timeline has lapsed. Product must have in the same condition (unused) along with the certificate.(if apply).
Note: The custome product, hip hop jeweler, watch, grillz and loose diamonds can not be returned.
You will have to send us an email on info@rjgmesnadjewel.com along with order number & the reason for your return.
Products can be returned within 7 days of receiving the product. Post this, return is not allowed.
Yes, the Customer has to pay the shipping cost.
It’s unfortunate, but the reason for making the return does not comply with our policy.
Once you’ve made a return request with us via email, our team will get back to you with the step-by-step process
All refunds are credited back to the account/card used to place the original order.
You’ll never have to ask. We’ll send you an email confirming the initiation of your refund. Your refund should reach you within 1-3 working days.
If we’ve sent you a confirmation on the approval of your refund, you will definitely get your refund. However, in rare cases, we face technical difficulties that can delay refund transfers. If the wait seems too long, contact us for support.